Shipping Policy

Last updated: July 28

Thank you for shopping with Faith Adorned. This Shipping Policy explains how we process and deliver orders.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding public holidays.

• You will receive a confirmation email once your order has been shipped, including tracking information (if available).

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address.

We also offer:

• Free shipping on all orders across South Africa
  

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Destination	Estimated Delivery Time
Domestic	[8–11 business days]
International	[8–21 business days]

Please note that delivery times are estimates and may be affected by weather, customs processing, carrier delays, or other circumstances beyond our control.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.

International Shipping

We ship to selected international destinations.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country's customs authorities unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible at faithadornedsupport. While we will do our best to assist, we cannot guarantee changes can be made after an order has been processed.

Lost, Stolen, or Damaged Packages

If your package is lost, arrives damaged, or appears to be missing after being marked as delivered, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Delays

Unexpected shipping delays may occur due to carrier issues, severe weather, customs inspections, or peak shopping seasons. We appreciate your patience and will do our best to keep you informed.

Contact Us

If you have any questions about shipping or your order, please contact us:

Faith Adorned
Email: faithadornedsupport@gmail.com
Website: faithadorned.co.za